Legal

Privacy Policy

How we collect, use, store, and protect your personal data — in plain language, in compliance with GDPR and applicable data protection law.

This Privacy Policy describes how MotiveSense Technologies Inc. and its subsidiaries collect, use, and share information about you when you use our website, contact us, or use our product/services.

1. Information We Collect

We collect only the information necessary to operate our business effectively. This includes information you provide such as your name, email address, phone number, company name, message details, and newsletter subscription preferences. We also process client data strictly for delivering agreed services, but we do not use this data to train public or shared AI models.

2. How We Use Your Information

We use your information for legitimate business purposes. This includes responding to inquiries, providing consulting and AI services, sales outreach, relationship management, sending appropriate marketing communications, and improving our internal analytics.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We share data only when necessary with infrastructure providers like Cloudflare and service providers supporting our operations. All such parties must maintain confidentiality and security.

5. Data Retention

We retain personal data only as long as necessary. Inquiry and contact data is kept for up to 6 months, while client data is retained as per contractual agreements. Afterward, data is securely deleted or anonymized.

6. Data Security

We follow a security-first approach, utilizing secure infrastructure, access controls, encrypted transmission where applicable, and restricted internal access. We focus on minimal data collection and retention. However, no system can guarantee absolute security.

7. Your Rights

You may have the right to access, correct, delete, or object to the processing of your data, as well as the right to withdraw consent. To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

Currently, we do not use cookies or tracking technologies for analytics or advertising. If this changes, this policy will be updated accordingly.

9. International Data Transfers

As we operate in India and Singapore, your data may be processed in these jurisdictions. We will implement appropriate safeguards in line with GDPR if we expand to serve EU users.

10. Children’s Privacy

Our services are intended for businesses and adults only. We do not knowingly collect data from individuals under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out to our contact point.

13. AI & Data Ethics Commitment

As an AI-focused consultancy, we are committed to responsible data practices: we do not use client data to train public AI models, we prioritize data confidentiality and isolation, and we design systems with privacy and security by default.